Contact Us

The Great Western Insurance Company office is located at 3434 Washington Blvd. in Ogden, UT. Our Customer Care and Agent Services are available to assist you and answer questions through these channels.

Customer portal

Click on the "Final Expense Member Login" link at the top of this page to register your account and access policy information, download forms, check claim status, and enroll in automatic payments through your bank account. Preneed plans are not located within the customer portal at this time.

Email

Preneed:
customerservice@gwic.com
 
Final Expense:
fecustomerservice@gwic.com
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Fax

Home office and Preneed:
(801) 689-1391
 
Final Expense:
(402) 496-8199

Mail

Preneed:
P.O. Box 3428
Ogden, Utah 84409-9938
 
Final Expense:
P.O. Box 14410
Des Moines, IA 50306-3410

Phone

Home office and Preneed:
(866) 689-1401
Monday-Friday
6 a.m. to 6 p.m. Mountain time
 
Final Expense:
(800) 733-5454
Monday-Friday
7 a.m. to 5 p.m. Mountain time

Find a Final Expense Agent

Our Final Expense agents are here to help. Search below to find one near you. If you are looking for assistance with a Preneed plan, please contact the regional manager in your area listed below.

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Preneed Regional Managers

Chad Iverson

Executive Sales Manager, Western States

Idaho, Nevada, Oregon, Utah, Washington, and Wyoming

(801) 557-4094

Email Questions

Tony Nave

Executive Sales Manager, Eastern States

Alabama (Northern), Illinois, Kentucky, and Tennessee

(931) 801-0383

Email Questions

Bob Deforest

Regional Manager

Florida, Louisiana, and Georgia

(352) 317-5990

Email Questions

Lynn Leskera

Regional Manager

California

(310) 880-4099

Email Questions

Doris McRae

Regional Manager

North Carolina, South Carolina, and West Virginia

(919) 353-1638

Email Questions

Preneed Regional Managers

Matt Lane

Regional Manager

Arizona, Colorado, and New Mexico

(801) 386-1067

Email Questions

Shanda Rountree

Regional Manager

Texas and Oklahoma

(254) 640-0138

Email Questions

Allyson Malek

Regional Manager

Kansas, Missouri, Illinois, and eastern Nebraska

(314) 249-6045

Email Questions

Leslie Mills

Regional Manager

Ohio and Indiana

(513) 667-5336

Email Questions

Can't Find Your State?

If you're looking for a preneed regional manager and don't see your state listed, please contact Chad Iverson if you're located in the western United States and Tony Nave if you're located in the eastern United States.